Kathryn Hilliard
14/11/2023
I had a very difficult project. Mrs. Perkins got back with me quite frequently when I brought it up. She sent a crew in a timely manner, and they did a BEYOND outstanding job. I have had PLM for years, and they are terrific...just the best!
Jan Skinner
10/11/2023
I am super pleased with PLM, they replaced some grass, redid a portion of my front landscape and put down granite rock on the side of my house where grass wasn’t able to grow. I worked with Blake who was courteous, smart, made wise recommendations and instructed the crew well. I have more projects and will call Blake and PLM again next year (spring 2024).
Kathryn Hilliard
23/06/2023
I have had PLM for years. They are outstanding..their work and customer service. You would be wrong to get anyone else.
Dale Szyndrowski
21/05/2023
they had a vision of what our front and back should look like, we had others out but there was no vision just took our ideas. The crew were hard workers; the brothers were responsive to our questions and made sure things were done right. They were not the cheapest, but the work was first class! I have recommended them to 5 other homeowners.
Jeff Kelly
14/09/2022
In summary, I could not recommend Blake or his company PLM. We paid for an initial design with another full-service landscaper which cost $375 to complete with an estimate of $21,830 to install. We felt it was somewhat high and some of the content could be more to our liking. We found PLM in the Plano Best Companies publication and sent them our original design. Blake came out and quite frankly said he would cost more. We discussed whether it would even be worth going forward then. In the end he said he was raising his design fee, but he would do ours at the old rate of $300. Two weeks later he delivered an overpriced and over designed landscape proposal with an estimate of $39,856 to install.
We then took both designs and created an edited one taking scope out to somehow get an estimate that was closer to value for money and in line with our Shoal Creek neighborhood. In the end, we concluded PLM is just over-priced for their services and it would be more effective to work with the original landscaper with our new revised design. I communicated that to Blake, he wished us well and sent me a bill for another $300. We disagree on whether he mentioned his design fee was $300 or $600, but in the end, I get an unusable/unedited design for $600. Point one, get it in writing with him especially if you don't go with his company.
Really…$600 for a design. You are better off working with an independent designer to get to your answer. It will cost you $250-$375 to complete with no miscommunications. Then have 2-3 landscapers bid it and include PLM if you wish. My advice…. waste of time as they’ll be the highest of your bidders.
On the positive side, Blake knows his stuff. To be clear though he will deliver a design that he wants to install not necessarily the one that you want or willing to pay for.
Jim Sullivan
06/11/2021
PLM and Blake did an amazing job on completely reimagining our front and backyard. We had just completely remodeled our home and wanted the landscaping to match the more modern look of the house. The extensive work included virtually everything you could do in a yard including, re-doing the irrigation to match the new layout of the yard, installing artistic steel planters, new modern concrete pad walkways, Travertine tile patio, a new drainage system, new plantings in the beds and new grass. Their work was incredible! Working from home I was able to watch much of the work being done and was really impressed with the attention to details. We have received many compliments and we often see cars slow down as they pass the house to admire their work. They are very busy but it was well worth the wait if you want a high quality job!
Paul
21/10/2020
Initially my interaction was good then soon after the I experienced the same situation as the other complaints below. Lack of communication, follow-thru and service. Blake said he would reach out on a specific day, he never did then said 'for sure' I would be installed by last Friday and they never showed. When I strongly challenged him he had a litany of excuses. Their business is really good and clearly they don't need mine, or yours. There a lot of providers in this space.. I suggest you keep looking.
Sylvia Aziz
27/07/2020
Blake came out to look at our house and give us a quote. Very knowledgeable guy and was very thorough in what he suggested we do. What a waste of time though. There was no follow-up with us and after 1.5 weeks I called and the receptionist said she'd call me back same business day. Never called. I called again the next week and she said she'll have someone call me back. Again, never called. I emailed Blake directly and he said he was out of town but will call me the following day to discuss. Nothing. What an utter waste of time. Not going to chase someone down to take my money for lawn services!
Dee Hendershot
03/04/2019
Disappointed. I had an appointment 2 weeks ago to have someone come out and see if they can help our yard with their work. Someone in our neighborhood referred them. I was told i'd get a quote either in 2 days or by the end of the week. Fast forward 2 + weeks later, i've called twice, the lady who answers says she has no notes about having a quote for me, said she left a message for the person who came out to see me and doing on day 3 still no call back. I thought companies wanted to make money 🙁 Sorry i will advise many people in our neighborhood not to move forward and word of mouth is very strong for business.
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Google rating score: 3.4 of 5, based on 12 reviews